Job Title: Service
Delivery Manager [ Deskside and field services]
Job
Location: Beaverton OR (onsite all five days)
Job
Type: Contract
Work Authorization: (H1B/H4 EAD/L2
EAD/USC/GC/GC EAD/OPT)
Client: Cognizant
Rate: $65-$70/hr.
C2C | $56-60/hr. W2
Years of Experience: 12 to 15+ Years
Skill set:
Service Delivery Manager
(Working on infra projects OR Deskside projects)
End User experience (Must)
Job Summary
We are seeking an experienced
Delivery Manager with 12 to 15 years of experience in Delivery Management. The
ideal candidate will oversee the delivery of projects ensuring they meet client
requirements and are completed on time and within budget. This role is based in
our office and operates during day shifts. No travel is required.
Responsibilities
Lead the planning and implementation of project
delivery to ensure timely completion.
Oversee project scope goals and deliverables in
collaboration with senior management and stakeholders.
Provide direction and support to project teams
ensuring alignment with project objectives.
Coordinate internal resources and third
parties/vendors for the flawless execution of projects.
Monitor and track project progress identifying
and addressing any issues that may arise.
Ensure resource availability and allocation to
meet project demands.
Develop detailed project plans to monitor and
track progress.
Manage changes to the project scope project
schedule and project costs using appropriate verification techniques.
Measure project performance using appropriate
tools and techniques.
Report and escalate to management as needed.
Perform risk management to minimize project
risks.
Establish and maintain relationships with third
parties/vendors.
Create and maintain comprehensive project
documentation.
Ensure that all projects are delivered on time
within scope and within budget.
Meet with clients to take detailed ordering
briefs and clarify specific requirements of each project.
Delegate project tasks based on junior staff
members individual strengths skill sets and experience levels.
Track project performance specifically to analyze
the successful completion of short and long-term goals.
Use and continually develop leadership skills.
Attend conferences and training as required to
maintain proficiency.
Develop spreadsheets diagrams and process maps to
document needs.
Qualifications
Possess a strong background in delivery
management with 12 to 15 years of experience.
Demonstrate excellent communication and
organizational skills.
Exhibit proficiency in project management
software tools.
Have a proven track record of managing multiple
projects simultaneously.
Show ability to lead and motivate teams to
achieve project goals.
Display strong problem-solving skills and
attention to detail.
Hold a relevant certification such as PMP or
PRINCE2.
Demonstrate a commitment to continuous
improvement and learning.
Exhibit the ability to work effectively in a
fast-paced dynamic environment.
Show experience in stakeholder management and
client relations.
Possess strong analytical and critical thinking
skills.
Demonstrate the ability to manage project budgets
and financials.
Exhibit a proactive approach to identifying and
mitigating project risks.
Information
Locations Position Open to Prefer locals but will consider non localsIndustry Information TechnologyStatus OpenJob Age 3 Day'sCreated Date 05/02/2025No.of Positions 2Duration 12+ MonthsZip Code
