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USM Jobs / Kubernetes Application Support Engineer - CGEMJP00337672
High Contract

JB061371 - Kubernetes Application Support Apply

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Job Title: Kubernetes Application Support Engineer
Location: New York, NY 10003 – Hybrid (3 days a week in the office)
Duration: 5 Months Contract
Only on W2
 
Job Description:
We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters.
The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.
 
Key Responsibilities:
·         Provide L2/L3 production support for containerized applications running on Kubernetes.
·         Monitor cluster and application health using tools like Prometheus, Grafana, and ELK stack.
·         Troubleshoot application, pod, node, and networking issues in Kubernetes environments.
·         Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
·         Perform root cause analysis (RCA) for incidents and implement preventive measures.
·         Work closely with DevOps and development teams for release management and environment stability.
·         Manage scaling, resource optimization, and performance tuning of workloads.
·         Handle Kubernetes upgrades, patching, and cluster maintenance.
·         Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
·         Maintain documentation, runbooks, and SOPs. Required Skills & Qualifications: Technical Skills
·         Strong hands-on experience with Kubernetes (K8s) architecture and components.
·         Experience with containerization tools like Docker.
·         Knowledge of cloud platforms such as: o Microsoft Azure (AKS) o Google Cloud (GKE)
·         Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
·         Familiarity with Infrastructure as Code (Terraform, CloudFormation).
·         Knowledge of Linux system administration.
·         Understanding of networking concepts (Ingress, Services, DNS, Load Balancers).
·         Experience with monitoring/logging tools: o Prometheus o Grafana o Elasticsearch / Kibana Soft Skills
·         Strong analytical and troubleshooting skills.
·         Good communication and stakeholder management.
·         Ability to work in a 24/7 support rotation (if required).
Experience in ITIL- based incident/change management process.