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USM Jobs / Senior Data Analyst / Production Support
High Contract

JB062182 - Senior Data Analyst / Producti Apply

  • Start Date:
    Interview Types F2F
  • Skills Senior Data Analyst ..
    Visa Types Green Card, US Citiz..
Title –   Senior Data Analyst / Production Support Role 
Location –New York (Hybrid 3 days onsite)
Duration: 6 Month contract
Note - In-person interview required.
 
JD:
  • Lead and manage a team supporting business-critical applications and project deliverables.
  • Work closely with business users, development, QA, and support teams daily to drive requirements and resolve issues.
  • Use SQL and Excel for data analysis, troubleshooting, reconciliation, and production issue investigation.
  • Manage production support, including incidents, defects, data issues, root-cause analysis, and resolution.
  • Support and analyze requirements related to Salesforce applications, data, and integrations.
  • Serve as Release Manager, owning production changes and application enhancements end-to-end.
  • Analyze business requests, translate them into clear requirements, and coordinate development, testing, approvals, and production implementation.
  • Assess release dependencies and risks and ensure appropriate validation and rollback planning.
  • Track requirements and production changes through successful implementation and closure.
  • Provide clear status, risk, and escalation communication to business and technology stakeholders.
  • Drive continuous improvements in application stability, support processes, and release execution.
 
**Required Skills**
  • Strong hands-on SQL, Excel and data analysis experience.
  • Strong Production/Application Support experience.
  • Working knowledge of Salesforce and related data/integration concepts.
  • Experience in Release and Change Management.
  • Experience leading a technical/analytical team and driving deliverables.
  • Strong understanding of SDLC, production deployments, incident and change management**.
  • Excellent business stakeholder and cross-functional team management skills.
  • Strong analytical, troubleshooting, communication, and ownership capabilities.
  • Ability to manage multiple priorities and drive activities to closure independently.