High‑Level Requirements

• Strong expertise in Microservices architecture, with practical experience designing, deploying, and supporting distributed systems in production environments.
• Deep hands‑on knowledge of Kubernetes, including deployment management, scaling, upgrades, troubleshooting, and cluster operations, with a strong focus on reliability, resilience, and performance.
• Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM API Connect (APIC) for traffic management, rate limiting, routing, and API observability.
• Solid experience with observability and monitoring tools, including Splunk, AppDynamics, Instana, or similar platforms, covering log analytics, metrics, distributed tracing, dashboards, alerting, and SLO‑based monitoring.
• Proven ability to diagnose and resolve complex production issues, perform root cause analysis (RCA), and implement preventative and corrective measures.
• Familiarity with Site Reliability Engineering (SRE) best practices, including error budgets, SLIs/SLOs, incident response, post‑mortems, automation, and continuous improvement initiatives.
• 5–7 years of relevant experience, primarily focused on operations support; administrative support experience is also considered highly desirable.