Provide
product ownership for Salesforce and marketing automation CRM systems
supporting the product manager
Manage intake process and requirements gathering for CRM applications
Partner with IT and technical CRM teams to deliver solutions and implement
requirements
Handle lead management and routing processes across the business unit
Document complex problems and break them down into actionable requirements
Support applications related to homeowner leads connectivity to pro contractors
Work with marketing automation tools including Marketo and Adobe CDP
Manage process documentation and requirement specifications
Build relationships with stakeholders across the organization to gather and
deliver on business needs
Nice to Have:
- Enterprise experience (Ideally Manufacturing, not required)
- Great communication
Experience in both marketing automation and connectivity through lead
management and CRM; Understanding of both marketing automation, Marketo, and
connectivity in CRMS; General understanding of how CRMS work with ability to
train on specific tools; Product ownership experience or hybrid BA/Product
Owner role; Experience with lead management and routing in CRM systems; Ability
to work in enterprise manufacturing company environment; Understanding of Adobe
marketing automation and CDP platforms; Experience with SMS platforms like
Vibes is a plus; Ability to partner with IT and technical CRM folks to deliver
solutions
Worksite
Address
231
S La Salle St Lbby 1,Chicago,Illinois,United States,60604-1402
Workplace
Type
100%
remote
Additional
Skills & Qualifications
Product
management or product ownership experience preferred; Project management
background acceptable; Marketing experience helpful; Hybrid role experience
between BA and product owner; Experience working in enterprise manufacturing
companies; Strong communication skills required; Process-focused mindset;
Strategic thinking ability; Problem-solving skills; Collaborative personality;
Ability to deal with ambiguity; Ability to build relationships across the
organization; Self-starter who doesn\'t require constant direction; Local to
Chicago market preferred for potential full-time conversion
Interview
Information
Primary
interview with Megan Merrick, the product manager who will manage this role;
Secondary interview with Brian or Mike as needed; Fridays are usually the best
day for interviews; Next week has availability on Tuesday and Thursday
afternoon; Megan is the more important
interviewer and her approval is key; Resume review by Brian before formal
interviews can be arranged
Business
Challenge
CRM, CDP
and personalization technology is key to everything the organization needs to
do from a digital perspective; Growth is one of the company\'s strategic
pillars and this role scales to that objective; Need support for lead
management and routing to handle homeowner leads connectivity to pro
contractors; Small team needs additional product ownership support to manage
applications and requirements; Company is going through RFP and road mapping
process before hiring additional full-time staff
Information
Locations Position Open to RemoteIndustry Information TechnologyStatus OpenJob Age 10 Day'sCreated Date 10/13/2026No.of Positions 1Duration 6+ monthsZip Code
